Russian companies report shortage of qualified personnel
hh.ru experts conducted a study of the corporate educational services market and found that more than half (61%) of companies face difficulties in selecting employees with the required qualifications. Therefore, the overwhelming majority (84%) of companies conduct training for their employees, regardless of the size of the organization. The results of the study were made available to Izvestia on July 3.
The number of employees undergoing training, as well as the average training costs, are proportional to the company size. In 2023, the average number of trainees per company was 46 people. In micro-companies (6-15 employees), six people were trained, in small companies (16-100 employees) - 26, and in medium-sized companies (101-250 employees) - 47 people. The average training costs in 2023 were 343 thousand rubles per company. In micro-companies, the costs are significantly lower (about 110 thousand rubles) than in small (458 thousand rubles) and medium (419 thousand rubles) companies. The average costs per employee are 16,719 rubles per year and they are almost independent of the company size.
Companies mainly train candidates for specialties related to physical labor (31%) and mass positions (27%). Training programs are most in demand for specialists in the field of finance (36%), HR (35%) and employees engaged in physical labor (32%). In micro-companies, training of HR specialists is less in demand - only every fifth employer (23%) is ready to invest time and money in them. The main goal of training is for employees to acquire additional competencies and deepen their skills. 65% of companies conduct training in the specialization of the company or department.
The most common training formats in companies are specialized courses and individual lectures at universities, colleges, private companies and internal training centers. 69% of candidates find employment after training, which meets company expectations.
Training in companies is conducted mainly for new staff (71%) and line employees of different departments (68%). In micro companies, line employees are trained less often, and in small companies — more often than the market average. On average, 11 candidates are trained in a company; their number is proportional to the size of the company: three candidates in micro, nine in small, 11 in medium and 43 in large companies (251–500 and 500+ employees).
The main training formats include online courses (55%) and specialized courses at the workplace or in the office (54%). Combined training (online + offline) prevails in 68% of companies. The most popular training methods are instruction and mentoring (65% each). In large companies, trainings and master classes with external experts are held more often than the market average.
56% of companies plan to maintain the current level of spending on corporate training. The preferred format is combined online + offline training (46%), and 24% are considering online training. Only 21% of companies are considering an exclusively offline format.
Companies do not plan to change educational institutions (49%). 78% of companies are satisfied with cooperation with educational organizations, although satisfaction with work with private training companies is lower (67%). The main criteria for choosing an educational organization are: high quality of education (34%) and qualified teaching staff (26%). Private companies are valued for their individual approach, and factories and colleges for the opportunity to practice.
64% of companies are not actively looking for an educational service provider. The selection criteria are past experience (46%) and favorable cost (42%). Information about providers is most often obtained from the Internet (55%) and recommendations from employees/acquaintances (51%).
Online training started in companies before the COVID-19 pandemic and the mass introduction of remote work — 44%. The top 3 advantages of online training are the ability to choose a convenient time (54%), time saving (48%) and a comfortable environment (42%).
The main disadvantages of online learning are lack of contact with the teacher (38%), lack of self-discipline (35%) and lack of practical classes (35%). The main reasons for abandoning online learning are the inappropriate format and high cost of training, as well as the lack of suitable courses/lectures.
On June 27, a survey by Rabota.ru revealed which points in resumes are most often embellished by job seekers . Thus, 63% of employers surveyed noted that job seekers often distort professional skills in their resumes. 30% each chose work experience and job responsibilities. 22% noted that candidates often exaggerate their level of proficiency in specialized computer programs, 12% emphasized personal data.
